Product Information

Live The Game

Take gaming to new heights, depths and levels of immersion to discover breathtaking new worlds every time you put on the headset.

Immerse yourself in hundreds of mind-blowing virtual reality games and experiences. Travel through an endless universe, explore fantasy realms, blast your way through the criminal underworld, lose yourself to the beat or play your way to victory in a classic sports game.

360º Vision

• Absorb every second of the action through a custom 5.7’ OLED screen with smooth visuals and super low latency.

3D Audio

• Hear approaching footsteps or distant screams with pinpoint accuracy through cutting-edge surround sound.

Intuitive Controls

• A complete tracking system follows every movement of the DUALSHOCK®4 wireless controller, PlayStation®Move motion controller(s) or PlayStation®VR aim controller.**

Built-in Microphone

• Chat with friends to swap hints and tactics with the built-in microphone.

One Size Fits All

• The PS VR headset is designed to be very easy to put on and take off, with an adjustable headband and optical scope for the perfect fit.

PlayStation® VR Worlds – available to download from PlayStation™Store*

Discover the power and potential of PS VR in five exclusive virtual reality experiences.

Survive a gangster thrill-ride in The London Heist; plunge into the depths of Ocean Descent; hunt an alien artefact in Scavenger’s Odyssey; weave through traffic in VR Luge; and destroy rivals in futuristic sport Danger Ball.

Play supported PS VR games on PlayStation®5

Playing PS VR games on a PS5™ console requires a PS VR headset, PlayStation®Camera for PS4™ (Model CUH-ZEY1 or CUH-ZEY2) and a PlayStation®Camera adaptor (all included in the bundle).

For the best PS VR experience on PS5 we recommend using a DUALSHOCK®4 wireless controller. Selected games may require PlayStation®Move motion controllers or be compatible with the PlayStation®VR aim controller. The new HD camera for PS5™ is not compatible with PS VR. The PS VR headset, PS Camera, DUALSHOCK®4 wireless controller, PS Move controllers and PS VR aim controller are all sold separately from PS5™.

* Redeemable on PlayStation™Store. Account for PlayStation™Network and high speed internet required. Users must be 16 years or older and users under 18 require parental consent. PlayStation™Network (PSN) and PlayStation™Store subject to terms of use and country and language restrictions. Full terms apply.

PS Move controller or DUALSHOCK®4 wireless controller required for The London Heist, sold separately.

Information

Category

Consoles


Free standard delivery

Order by 5pm for standard shipping within 2-4 working days.
Delivery is Monday to Friday, excluding public holidays. Any orders placed after 5pm Friday and over the weekend will not be dispatched until Monday, excluding Public Holidays.
We will make every effort to deliver all your items together and at the same time, however in some cases your order may arrive in separate consignments.

Express next day delivery

Order by 5pm for next day delivery.
Delivery is Monday to Friday, excluding public holidays. Any orders placed after 5pm Friday and over the weekend will not be dispatched until Monday, excluding Public Holidays.

Virtual products delivery

You will receive the code directly by email, so that you can use the credit immediately.

My goods haven’t arrived, what do I do?

You will receive a tracking number once your order has been despatched. This will allow you to track your delivery progress. If your order is not delivered within 5 WORKING days click here to contact us directly.

My goods arrived damaged?

If your goods arrive damaged you will need to get in touch within 24 Hours of receipt of the items to receive either a replacement or a full refund. Please click here to get in touch.

My order arrived incomplete?

If your order arrives and one or more items are missing then you need to contact us to let us know within 24 working hours of receiving the order. We can then investigate this issue with our warehouse and the delivery courier immediately for you.

Can I return my game?

Unopened games/consoles/accessories can be returned within 8 days of receiving your order. Any damaged items must be reported within 24 hours of receipt of your order. For digital goods please read below.

Can I return my digital product?

Due to the nature of digital products we cannot cancel or refund your order once you have received the redemption email. If you experience any issues redeeming your code you will need to contact the owner of the platform (Sony, Microsoft, Steam, Nintendo) directly.

I have returned my game when do I get my refund?

Returned orders will be refunded in full minus any additional shipping charges within 48 hours. The money will then show back your account within 3-5 working days.

My item(s) appear to be faulty, what do I do?

Faulty items need to reported to us within 28 days of receipt for a full refund or replacement. Items deemed to be operationally sound (or faulty as a result of any form of misuse) will not be approved for refund or replacement. Faulty Consoles need to be returned to us in their original boxes with matching serial numbers and including all original box contents (Power adaptor, HDMI lead, controller etc). Please click here to get in touch.

When is payment taken for my order?

Payment for your order will be taken for all in stock items within one hour of your order being placed. Within this time our banks will carry out various security checks to ensure your order is not linked to any fraud activity.

How long do refunds take to show in my account?

Returned orders will be refunded in full minus any additional shipping charges within 48 hours. The money will then show back your account within 3-5 working days.

Why was my card declined?

The most common cause of a card being declined is that the billing address details used on your order do not match either your registered card address or your delivery address.

Payments using existing card details

If you have successfully made a payment via our credit/debit card gateway you will be able to reuse these card details on your next transaction by clicking ‘Use this card’. If you wish to use a different card you will simply need to click the ‘New card’ button on the payment page. Note: We do NOT store ANY credit/debit card details on our system for security reasons.